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Swingside builds AI agents and automated workflows that run your repetitive work around the clock — inside your rules, with a person in the loop where it counts.

Free 45-minute diagnostic · You keep the opportunity map either way

The shift

Your team works in shifts. Automation does not.

Most operations still run at the speed of whoever is at their desk. We move the repetitive part to machine speed, and keep your people on the decisions that need them.

By hand

  • Work waits in inboxes until someone gets to it
  • Stops at 5pm, on weekends, and when people are out
  • Copy-paste between systems, and the errors that come with it
  • Capacity only grows when headcount does

On autopilot

  • Picked up the moment it arrives
  • Runs around the clock, weekends and holidays included
  • Follows your rules the same way every time, with a full log
  • Your team handles the exceptions and the judgment calls
console / claims-intake

Claims intake

4,182 documents processed today

Healthy
01Ingest

4,182

02Classify

4,182

03Extract

3,930

04Review

252

Recent runsp95 · 1.4s
CLM-88214Auto-routed0.9s
CLM-88213Auto-routed1.1s
CLM-88212Flagged · low confidence1.6s
CLM-88211Auto-routed0.8s

Illustrative console

How it works

AI does the work. Your rules stay in charge.

Every automation we build runs the same four-step loop, so you always know what happened, why, and who approved it.

  1. 01

    Read

    An agent picks up the email, document, ticket, or event as soon as it arrives.

  2. 02

    Decide

    It works out what needs to happen, using your data and your procedures.

  3. 03

    Check

    Your rules gate the action. Anything uncertain or high-stakes goes to a person.

  4. 04

    Act

    It updates your systems, logs what it did, and moves on to the next one.

10+

Systems shipped

Since 2023

6 wks

Median time to production

First release

98%

Client retention

Repeat engagements

12k hrs

Manual work automated

Annualized, all clients

Where it applies

If it is repetitive and rule-bound, it can probably run itself.

We work across departments. The best first project is usually the process someone on your team already dreads.

Finance

Invoice matching, reconciliation, month-end close

Sales

Lead research, enrichment, CRM updates

Customer Support

Ticket triage, drafted replies, escalation

Operations

Intake, scheduling, status reporting

HR & Recruiting

Candidate screening, onboarding, policy answers

Legal & Compliance

Contract review, document checks, audit prep

Procurement

Vendor onboarding, PO matching, renewals

IT

Access requests, alert triage, runbooks

Capabilities

Four ways we put AI to work.

Every engagement starts from the same question: what is the slowest, most manual thing your team does, and what would it take to make it disappear?

AI Agents

Digital teammates that take a task from start to finish.

  • Cut manual review time by 60–90%
  • Automate triage, classification, and routing
  • Escalate to a person when confidence is low
Explore AI Agents

Workflow Automation

The handoffs between your systems, finally automated.

  • Eliminate recurring manual data entry
  • Sync CRM, billing, and ops in real time
  • Durable retries instead of silent failures
Explore Workflow Automation

Document Intelligence

Every PDF, email, and form turned into structured, usable data.

  • Clear intake backlogs without adding headcount
  • Answer internal questions from your own documents
  • Flag exceptions instead of reviewing everything
Explore Document Intelligence

Custom AI Systems

Internal platforms with AI built in, not bolted on.

  • Replace brittle spreadsheet workflows
  • Consolidate 4–5 SaaS tools into one system
  • Role-based access your compliance team signs off on
Explore Custom AI Systems

Guardrails

Autonomous does not mean unsupervised.

We are a small senior team, which means the people you meet on the first call are the people building your automation — and the people answerable for how it behaves.

Human in the loop

You decide what runs on its own and what needs sign-off. Low-confidence work is routed to a person, not guessed at.

Audit trail on every run

What came in, what the AI decided, and what it changed. When someone asks why, the answer is already written down.

Evaluated before it ships

Every automation is tested against your real cases, then re-tested whenever a model or prompt changes.

You own everything

Your repos, your cloud accounts, your data. No proprietary runtime and no license to keep paying.

Selected work

Systems in production, doing real work.

A few engagements we can talk about — each one starting with the problem as the client described it, and what we found when we looked closer.

Healthcare

89%

Reduction in handling time

Ability Builders Consulting Co.

Cutting candidate intake time by 89% with a tailored intake pipeline

A tailored candidate intake portal and pipeline for Ability Builders Consulting Co. reduced per-candidate handling time by 89% and cleared a 9,000-candidate backlog.

AI AutomationCustom Software
11 weeks · 2025Read case study
Retail

30%

Increase in online sales

PureLuxe Wellness

Ecommerce store for a wellness brand

A complete ecommerce store for PureLuxe Wellness, featuring a custom product catalog, shopping cart, and checkout process.

Ecommerce DevelopmentUI/UX DesignData & Analytics
7 weeks · 2023Read case study

How it goes

Five phases. No surprises in any of them.

The same shape every time, whether it is a single agent or a company-wide rollout.

  1. 01

    Diagnose

    Week 0 · Free

    A working session with your team to find where time and money actually leak. You leave with a written opportunity map and a rough ROI model — whether or not you hire us.

  2. 02

    Blueprint

    Weeks 1–2

    Architecture, scope, and a milestone plan you sign off on before any build work starts.

  3. 03

    Build

    Weeks 2–10

    Two-week sprints with a working demo at the end of each one. You get access to the repo and a staging environment from day one.

  4. 04

    Harden

    Pre-launch

    Load testing, security review, observability, and runbooks. We treat "it works on staging" as the halfway point.

  5. 05

    Hand off

    Ongoing

    Documentation, recorded walkthroughs, and paired sessions with your engineers. You own the code outright — plus a support window on every engagement.

Start here

Tell us what should run itself.

A 45-minute call, no deck. We will map where the time is actually going and tell you what AI can safely take over — including when the answer is nothing.

Typical reply within one business day